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10/10 the service of this place is stretching towards a 5 star hotel. the staff and the manager need to be commended. Luggage will be carried for you and brought up to the room. the reception functions as a concierge and books tickets for you online if asked. umbrella and rain hats in every room. breakfast is DIVINE (massive buffet with delicious food). i usually get breakfast outside of hotels, but this one is so worth it! the beds are wonderful. bathroom feels comfortably large because of the milkglass wall inlay. hands down best hotel during our trip.
Raphaela
2024년 9월
The hotel is in a great location, very friendly and helpful staff. The bedroom was a good size and very clean. It was fun having access to the jacuzzi as it was most welcome after a day of exploring. The breakfast was the best with so much on offer so definitely make sure you leave time to eat it!
Catie
2025년 7월
Very spacious room, comfortable beds, modern sleek design, everything worked, good outlets, A/C worked well
Deidre
2024년 7월
The spa are was very pleasant. I used it once and stay in the swimming area for 2 hours! The breakfast was fabulous! with great varienty of different cousins, I really appreciated that they offer typical food for central Vietnam! The room was sooo spacious and the bed very comfortable. I have to thank the staff! They helped me with buying the train tickets and helped me with my flight reservations!
Nata
2024년 7월
We arrived at the hotel way earlier than check in time, but the hotel staff was kind enough to send me a text when the rooms were ready. My wife tried SPA treatment which was also a great experience for her. The room was in good size, clean and all facilities well maintained. Overall, a great value for money and good location to hang around.
Taka
2025년 7월
Great staff, big room with a small balcony and a well thought design and decoration, comfortable bed, nice hot and warm jacuzzis, good food.
Francisco
2024년 5월
2 couples, 2 rooms. Both were excellent. Beautiful decor and extremely comfortable beds. A nice wardrobe for our luggage that included robes and slippers inside. Mini fridge and a nice size TV with plenty of movies to watch. There is both a hot and warm spa. I would have preferred the "warm" to be a bit cooler. Staff is friendly and helpful and spoke good English.
Susan
2025년 8월
The whole experience exceeded our expectations. The staff were friendly and went out of their way to accommodate all our needs, from booking tours, drivers and spa treatments. The breakfast was varied, comprehensive and covered both Western and Eastern needs. We also appreciated the room service and even the fact that they accommodated us after hours. The location is perfect with just a brief 5-10 minute walk to various cafes and restaurants. Finally, the jacuzzi is an amazing bonus and experience. We used it every night we were there and treated ourselves to a very affordable full-body treatment on the last day of the year. It was such a wonderful experience, that we will now make it our 'go to' hotel when we return to Hue.
Sven
2025년 1월
Staff were really friendly and helpful. We booked last minute and were really pleased with the room. Hotel was relatively modern and very spacious. The location was good for us as we like walking a little bit to places, would recommend a grab to the imperial city though in the heat.
Alexandra
2025년 5월
The service and the attention of the staff, they are very gentle. The hotel is just beautiful, very new, everything is clean. The breakfast offers a wide range of local and international food, really good. The only thing to improve is to give the customers the possibility to check out later for additional cost but without having to pay all day and night +breakfast+spa if we talk about several hours and there are available rooms. In our case we paid the complete price though we only entered to have a shower before our trip and after several hours' excursion in Hue and suburbs. In Europe you can pay several hours' price almost in every hotel, it's normal practice, or you are offered a guest room with a shower. For the rest, it's a perfect option and the hotel we loved the best after our 6 nights' stay in different hoteles in Hanoi and Hue.
Tatiana
2024년 5월